GUARANTEE

Delivery and returns

DELIVERY

The cost of delivery depends on the country of delivery and is displayed on the order page.
Unless otherwise specified, if your IWEECH is available when you place your order, we will deliver the bike within 15 working days to any location in France or Belgium.

We currently deliver to France, Germany, Austria, Belgium, Luxembourg, Italy, Spain, the Netherlands, and the United Kingdom. For other destinations, please contact us via chat to find a solution.

Your IWEECH is delivered ready to use – just take it out of the box, place the handlebars in the axis of the steering wheel and push them into the rotating stem until you hear a click, press the smart button, and pedal…

RETURNS
We have put all our care and expertise into making your IWEECH the best urban electric bike possible – but if you feel it doesn’t meet your needs, you have 30 days to return it to us.

If needed, get in touch, and we will help you place your return, at your own expense.